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STEWARD for ecommerce and customer care platforms

A retailer runs its online store on its own commerce platform. STEWARD is embedded inside it. When a decision cannot wait, STEWARD reads the store policies and the live orders the moment the care lead asks, and answers with its sources.

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WHY STEWARD STEWARD is perfect for ecommerce and retail platforms.

  • Live prices, not last night's snapshot.

    A sale goes live at midnight. STEWARD reads the order and the product record from your commerce API the moment the care lead asks, under their own login. The record right now.

  • Policies, cited.

    Price-adjustment terms and the care handbook answer from the knowledge base, with the section beside every line.

  • Windows and exclusions, checked.

    STEWARD reads the order date and the price behind today's figure, and answers whether the order sits inside the window and whether an exclusion applies.

  • Patterns across orders.

    Ask how many orders paid full price before a sale and STEWARD reads the orders live, runs the numbers in a sealed sandbox and returns the figure with a chart.

  • It says so when the material runs out.

    Future prices are not in your material, so STEWARD says so instead of guessing.

  • The care lead decides.

    STEWARD reads. The care lead refunds, exports and changes records in your own system. STEWARD never refunds.

PRICING Start free. Upgrade when your users depend on it.

Free

$0free forever

Every sign-up starts here.

  • 1 product, 1 data source
  • 50 insight credits a month
  • Full trace visible
  • Buy credit bundles any time
  • Data sources are removed after 30 days without use

Starter

$490per year, or $49 a month2 months free

One product, one team.

Everything in Free, plus

  • 2 products, 3 data sources
  • 180 insight credits a month
  • Records kept 90 days

Enterprise

Custom

Sold by contract.

  • Starts at Growth's values, or the contract's
  • Secret keys and the control-plane API
  • Records kept 6 months, up to a year

A delivered answer costs one to five credits, by depth. An answer that never arrived costs nothing. No seats. No overage.

See STEWARD pricing

QUESTIONS STEWARD, in plain words.

What can STEWARD answer for an ecommerce or retail platform?

STEWARD answers price, refund and order questions from your store policies and care handbook and the live orders and product records, under each care agent's own login, with the sections cited. It also reads order history and returns figures and charts from a sealed sandbox.

Does STEWARD apply consumer law?

STEWARD answers from your own store policies, with citations. It names no consumer law or regulator.

Does STEWARD issue refunds?

STEWARD reads. The care lead decides and refunds.

What does STEWARD record for each answer?

STEWARD records source, time, input, output. Logged and exportable. STEWARD does not record who asked.

Does STEWARD need signed-in users?

STEWARD's live reads need a host application with signed-in users, because STEWARD borrows their token. A public site without login gets knowledge-base answers only.

Where does the data go?

AWS services alone process STEWARD's institutional content. AWS Bedrock is the sole model provider.

Every answer on the record. Starting with yours.

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